Popular Articles
How to Force Close an App
If any Resgrid mobile app becomes unresponsive or visual starts to have issues it's recommended you force close (terminate) the app. This is different then clicking the home button to get out of the app, as the Resgrid mobile app is still running in ...
How to Not Send Messages to Off Duty Personnel
Resgrid supports the ability to suppress (mute) communications to Personnel that currently have an active Staffing Level(s) that the Department Admin can select. First navigate to the Department Settings page. On the right hand side of the page under ...
How to Delete My Department
You can schedule your department to be deleted by logging into the Resgrid Web Application and navigating to the Department Settings page. In the bottom right hand side there is a button to "Request Department Deletion". Only the Department Owner ...
How to Delete My Account
You can delete your own personal account from the Resgrid system by navigating to your profile page after logging into the Resgrid Web Application. On the Edit Profile page in the bottom right hand corner of the page click the "Delete Your Account" ...
Forgotten Password or Account Locked out
If you have forgotten your username or password to access the Resgrid system you can use the Recover Account (https://resgrid.com/Account/ForgotPassword) page to get an email with your username and a newly generated password. You will need to have ...